Customer Experience in 2022 w/ Gorgias
This month, Kristina Muntean, Strategic Partner Manager at Gorgias, uncovers the most crucial changes in eCommerce CX and what practices will remain relevant!
As we head into 2022, D2C brands must deal with consumer behavior and expectation changes, including a more competitive business landscape. We learn how to create a CX approach that sets your business apart from the competition to stay ahead of the game.